Survey: 64% of patients use a digital device to manage their health

 


According to a new survey, patient expectations for the power of digital health records far outweigh healthcare providers' ability to keep pace.

The report by Transcend Insights, Humana's population health management company, found that most patients (97%) believe it is important that any healthcare facility, regardless of type or location, has access to your complete medical history to provide quality care.

When asked to rate the essential factors for receiving personalized care, they cited access to their medical records (92%) and the ability of care providers to easily share and receive information important about their medical history wherever they need treatment. (93 percent).

The survey suggests a significant gap exists between the level of information sharing that patients expect and what is possible today. According to the study, true interoperability remains elusive, meaning the effective sharing of medical information and communication between many health information technology systems.

"Despite advances in the use of electronic health records (EHRs), the industry continues to struggle to share health information and make patient data available across the healthcare system," the survey states.

As evidence, the report cites a recent interoperability study conducted by the American Hospital Association, which shows that only a quarter of all hospitals can functionally exchange (find, send, receive, and use) clinical information with providers. External. A Journal of the American Medical Association study found that only 34.8% of specialists accept information about a patient from their primary care physician (PCP), even when the PCP attempts to share the patient's records.

When asked if their doctors could easily share and access important information about their medical history. When and where they needed care, 72% of Transcend Insights survey respondents said they thought it was happening. Unfortunately, this type of open access to records is rare due to ongoing setbacks in connecting the expanding healthcare system. beautymagnestism

"As an industry, now is the time to no longer view interoperability as a philosophical challenge or a problem that we will eventually solve," Transcend Insights chief medical officer Thomas Van Gilder said in a statement. "This survey shows us that patients view sharing information as essential to high-quality care. It's time we met those expectations by giving healthcare providers and healthcare systems the tools to stay connected around patient care. »

The survey also revealed that most patients (64%) say they use a digital device (including mobile apps) to manage their health, and 71% believe it would be helpful if their doctor had access to this information as part of their medical history.

Patients said they are more likely to completely trust the care they receive from any healthcare professional when they have access to their complete medical history (38% vs. 27%).

Most patients surveyed believed that a provider's access to their complete medical history is essential to receiving high-quality care, and 87% of respondents indicated that access to a PCP, in particular, is extremely or very important to receiving high-quality care.

Transcend Insights conducted an online survey of American adults who had seen a doctor in the past year to expand on the study. The fieldwork was conducted by Research Now between January 20 and 26, 2017. A total of 2,597 survey responses were collected. Respondents are nationally representative of US Census statistics by age, gender, and geographic region. healthcaresblog

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